Looking for innovative ways to differentiate from its competition, a midwestern fund administrator was frustrated with the outdated reporting portal that was offered by its fund accounting system. The fund administrator was looking for a modern portal that could show performance information digitally, improve reporting cycles, and increase the firm’s client satisfaction levels.
“We were looking for something that allowed us to break away from static reporting and provide greater transparency to our clients and their investors,” said the managing partner. Adding, “We also needed something that was highly secure, and had strong administrative controls and permission settings.”
BaseVenture helped completely transform the way this fund administrator handles investor relations. They now have a modern and fully branded portal that enables users to view investment information in sophisticated and customizable dashboards. When investors log in, they see information related only to the funds they’re invested in, and can slice-and-dice data to drive insights. Beyond the dashboards, a robust document management system helps the investor more easily keep track of key documents. Data and documents are entered into the system in bulk, and built-in approval workflows allow clients to validate information before being finalized. Generating and distributing investor statements is now much simpler and less time consuming, with automatic email notifications further relieving the manual burden on the fund administrator.
The award winning platform is SOC 2 Type II compliant, giving the needed assurance that data is safe.
As a result of using BaseVenture’s platform, the fund administrator has greatly improved client satisfaction, differentiated themselves in the market, and is rapidly growing their business.
For more information on how BaseVenture can help you scale your business, contact us at info@baseVenture.com or visit www.baseventure.com.